PRIVACY POLICY

How we collect, use, and protect your personal information

Introduction

Welcome to JungleXp. Your privacy is a priority for us, and this Privacy Policy outlines how we collect, use, and protect your personal information when you use our platform at Junglexp.in. We are committed to transparency and to handling your data with the care and respect it deserves. By using our services, you agree to the terms of this policy.

1. Information We Collect

To provide a seamless and secure booking experience, we collect various types of information. We only collect data that is necessary for our specified purposes.

Personal Information:

This includes data you provide to us directly when you make a booking, create an account, or contact us. It may include your name, email address, phone number, physical address, and government-issued ID details (such as passport or Aadhar number) required for resort and safari bookings.

Transaction Information:

When you make a purchase, we collect payment details, including your credit card number or other payment information. This data is processed securely by our third-party payment gateways and is not stored on our servers.

Technical & Usage Data:

We automatically collect data about your use of our website, such as your IP address, browser type, device information, and pages visited. This helps us analyze website traffic, improve our services, and personalize your experience.

2. How We Use Your Information

We use your data exclusively for lawful purposes directly related to our services and our mission of promoting conscious travel.

To Fulfill Bookings:

We share your necessary personal and travel information with our trusted partners, including resorts, safari operators, and certified guides, to process your booking and ensure a smooth experience.

To Improve Our Services:

We use data to understand user behavior, preferences, and trends. This allows us to innovate and tailor our offerings to better serve our community of mindful travelers.

For Communication:

We use your contact information to send you booking confirmations, trip details, important updates, and customer support messages.

For Marketing:

With your explicit consent, we may send you personalized offers, newsletters, and information about new experiences or conservation initiatives that we believe align with your interests. You can opt-out of these communications at any time.

3. Data Sharing and Disclosure

We will never sell or rent your personal information to third parties for their marketing purposes. We only share your data as necessary to provide our services and ensure legal compliance.

Third-Party Service Providers:

We share information with our on-ground partners (resorts, guides, etc.) on a "need-to-know" basis to facilitate your booking. We ensure these partners are bound by confidentiality agreements and are committed to data security.

Legal Compliance:

We may disclose your information if required by law, a government request, or to protect our rights or the safety of our users.

4. Data Security

We are committed to protecting your data. We have implemented industry-standard security measures, including encryption, secure servers, and regular security audits to safeguard your personal information from unauthorized access, loss, or misuse. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

As a user, you have rights over your data in accordance with Indian data protection laws.

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can ask us to correct any inaccurate or incomplete information.
  • Right to Erasure: You can request that we delete your personal data, subject to any legal or contractual obligations we may have.
  • Right to Withdraw Consent: You can withdraw your consent for any data processing at any time, which may affect our ability to provide certain services.

6. Cookies

Our website uses cookies to enhance your experience. Cookies are small files placed on your device that help us remember your preferences, analyze website usage, and personalize content. You have the option to accept or decline cookies through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of the platform after any changes signifies your acceptance of the updated terms.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

privacy@junglexp.in

Last updated: December 6, 2025